Kalyani Desai
Hello! I’m Kalyani, a Technical Writer at Red Hat, where I own and develop documentation for Red Hat OpenShift and OpenShift Container Platform. I am passionate about creating clear, user-focused documentation that empowers developers, administrators, and enterprises to use our products with confidence. As an open source contributor, I deeply value community collaboration and the power of shared knowledge. My work often intersects with UI/UX writing, accessibility, and docs-as-code workflows. I am also an active speaker, sharing insights from my technical writing journey, developer experience research, community work, and open source contributions. I enjoy engaging with beginner and student audiences and turning complex concepts into simple, relatable learning experiences.
Outside of work, I’m a writer at heart. I love exploring space science, astrophysics, and the timeless comfort of Disney movies. I thrive on learning, storytelling, and making knowledge approachable.
Red Hat
Technical Writer
Sessions
Not all users read, process, or understand information the same way, and documentation must reflect that. Many users struggle with dense, complex documentation not because the content is wrong, but because their brains process information differently. Cognitive accessibility focuses on designing documentation that works for neurodivergent minds, readers with ADHD, dyslexia, autism, and varied processing styles.
This talk explores simple, high-impact techniques to create neuroaccessible docs: reducing cognitive load, improving structure, writing for clarity, and designing flows that support different thinking patterns. By understanding how brains read, skip, scan, and absorb information, writers can build documentation that is not only inclusive but significantly easier for everyone to use.
AI is transforming the writing world at a faster pace than any previous technological shift. But instead of replacing writers, AI is reshaping what writers do. This talk examines how generative AI is automating low-level tasks such as drafting, restructuring, and summarizing while elevating the writer's role to encompass strategy, judgment, UX thinking, and information design. We’ll break down what AI can and cannot do, real examples of AI failures, and the new hybrid workflow where humans + machines create better content together. The future belongs not to writers who resist AI, but to those who evolve with it.