Unifying AI experience for customers: Building multi-agent systems with Google ADK
Anuj Singla, Omkar Pavale, Deepak Koul
The AI revolution is creating a new problem: AI silos. Your Account team has a chatbot. Your Product team has a chatbot. Support has its own. While departments develop their own specialized agents, customers are left with a fragmented and confusing experience. They don't want to hunt for the right interface. They demand a single, unified conversation.
This is the next step for developers: moving from simple prompt engineering to complex agent orchestration. How do you build a "super-agent" that understands a user's intent and seamlessly routes queries to the right specialized sub-agent?
In this hands-on workshop, using Google's Agent Development Kit (ADK), you will architect and create a proper multi-agent system that provides a unified customer experience. You will also learn how we overcame the following challenges in building a multi-agent system:
Intent & Routing: How does the main agent know which sub-agent to talk to?
Context Sharing: How do you pass information and state between agents without losing the thread?
Safety & Evaluation: How do you ensure the entire system is reliable and safe?
Key Takeaways for Attendees:
Understand why multi-agent systems are the future of AI.
Learn how to architect a multi-agent AI that can execute tasks reliably.
Get hands-on experience with the Google ADK to create and orchestrate a team of specialized agents.
Effective context sharing and state management between agents.
Will share our findings from our multi-agent POC.
AI, Data Science, and Emerging Tech
VYAS - G - Room#VY003
