Sudhir Panda
Sudhir is a Senior Software Engineer at Red Hat, where they specialize in Salesforce and Backend development.
With years of experience in the field, Sudhir has built a strong foundation in creating scalable, efficient backend systems while also leveraging Salesforce expertise to streamline enterprise solutions.
Outside of work, Sudhir is an avid football player and enjoys athletics, demonstrating a strong sense of teamwork and discipline in both their professional and personal pursuits.
Red Hat
Job title –Senior Software Engineer
Session
Artificial intelligence is at the heart of Salesforce Einstein, transforming customer engagement and enabling businesses to deliver smarter, more personalized experiences. This session explores how AI/ML is applied in Salesforce to automate workflows, such as case classification, predictive lead scoring, and customer sentiment analysis. With real-world use cases and hands-on examples, attendees will learn how to leverage Einstein AI’s NLP and predictive modeling capabilities to drive operational efficiency and better decision-making. The talk will also touch on upcoming advancements in AI/ML within the Salesforce ecosystem.